Reply:
Thank you for your review and we're so sorry to hear about your experience! It sounds like the bottle did not meet your expectations, and we completely understand how frustrating that must have been, especially during an event. If you haven't already done so, please reach out to our customer service team directly at: info@zokuhome.com, so we can make things right for you, whether it’s a replacement or a refund.
All the best,
Team ZOKU